Conversational Intelligence – how to get better customer outcomes

by | Nov 16, 2017 | Blog

Conversation Intelligence can be used to improve customer communications and help businesses to lower costs & risks; while increasing value.

Listen to a podcast of InsightNG’s Founder & CEO Neil Movold being interviewed by Simon Fawkes of BCM on the subject of Conversational Intelligence. Neil has spent the past 5 years deeply engaged in this area with his team building cognitive systems.

For a closer look at how Neil defines Conversational Intelligence, have a look at the following resource:

About Neil Movold

I am the founder and CEO of InsightNG. I have a career spanning across Canada, Australia, Bermuda and New Zealand. For most of my life, I have been keenly interested in how our human brains function at a cognitive level. When my son Jaden was born with Spina Bifida, my interest in human cognition became more focused, resulting in the creation of InsightNG. My current interests lie in the areas of social learning, open innovation, collective & contextual intelligence, knowledge discovery, findability and content visualization.