Economies and businesses need to out-think and outlearn the competition, by embedding learning in every process and empowering people with all forms of digital intelligence. This learning and digital intelligence should focus on the conversations that enable the business to exist, recognising that conversational data spans across all facets of corporate memory in both structured and unstructured forms.

With this kind of reshaped data culture and focus, intelligence harnessed from conversational data through cognitive technologies can help lower costs, lower risk and increase value.

In this article for Cognitive World, I explore organisations moving from seeing people as transaction makers to real relationships with people that generate transactions.

Article on Cognitive World –>  Thoughts from the wild: are conversations at the heart of Cognitive Computing adoption?

 

About Neil Movold

I am the founder and CEO of InsightNG. I have a career spanning across Canada, Australia, Bermuda and New Zealand. For most of my life, I have been keenly interested in how our human brains function at a cognitive level. When my son Jaden was born with Spina Bifida, my interest in human cognition became more focused, resulting in the creation of InsightNG. My current interests lie in the areas of social learning, open innovation, collective & contextual intelligence, knowledge discovery, findability and content visualization.